Information we collect
When you register with us for information or to become a customer, we ask you to submit personal information about yourself (name, address, telephone number and email address). By entering your details, you enable us to fulfil your request and to provide you with services relating to your membership.
Communication with our members
In order for us to administer your membership correctly, we may need to contact you regarding wine orders, deliveries, payments and/or any changes that could affect your membership with us. During the registration process, you will be able to opt in to receive this type of communication as well as your preferred contact method.
We provide updates, special offers and discounts on our range of wines and events. These types of promotions are communicated to our members via email and post, and only if they have opted in to receive them. We do not send any promotional literature to our members without their express consent. We will not give, rent, lend or sell your personal details to any third parties.
Information we automatically track (Cookies)
Three types of cookies may be used during your visit to my3dvines.com:
- Session cookies that are deleted after each visit
- Persistent cookies are not deleted after each visit
- Third party cookies such as Google Analytics to help us measure the number of visitors to our site.
3D Wines may disclose your personal information to comply with any applicable law or valid legal process.
We accept most major credit and debit cards. Cards are always debited in UK pounds sterling. For card transactions we use the WorldPay online payment system. This is one of the most widely used system in the UK. All payment information is transmitted securely and is encrypted using the highest levels of online security encryption available. Firewalls within the WorldPay system prevent any unauthorised access to your information. Credit card details are securely processed within the WorldPay system, and no card details are stored on computers belonging to 3D Wines. When your order has been placed, you will receive an email from WorldPay to confirm the payment has been successful.
You may also place your order by contacting our office by telephone or post. Click here for our contact details. Please see our Terms and Conditions for full details on pricing (including VAT and duty), delivery, returns and cancellations.